Terms of Service

1. Agreement to Terms

By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. If you disagree with any part of these terms, then you may not access our services.

2. Description of Service

Targetflow provides AI-powered sales development representative (SDR) services as a software-as-a-service (SaaS) platform. Our AI technology helps businesses automate lead nurturing, conversation management, and sales processes. We reserve the right to modify or discontinue our services at any time.

3. User Accounts

Account Creation

To use our services, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

• • You must notify us immediately of any unauthorized use of your account
• • You are responsible for all activities conducted through your account
• • We may suspend or terminate accounts that violate these terms
• • You must keep your contact information current and accurate

4. Acceptable Use

You agree to use our services only for lawful purposes and in compliance with all applicable laws. You may not use our services to:

• • Violate any laws or regulations
• • Infringe on intellectual property rights
• • Transmit harmful, offensive, or illegal content
• • Interfere with or disrupt our services
• • Attempt to gain unauthorized access to our systems
• • Use our services for spam or unsolicited communications
• • Impersonate others or provide false information

5. Subscription and Payment

Subscription Terms

Our services are provided on a subscription basis. By subscribing, you agree to pay all applicable fees and charges. Subscriptions automatically renew unless cancelled before the renewal date.

Payment and Billing

• • All fees are due in advance and are non-refundable except as required by law
• • You authorize us to charge your payment method for all fees
• • We may suspend services for non-payment
• • Price changes will be communicated with 30 days advance notice

6. Intellectual Property

Our Rights

All content, features, and functionality of our services are owned by Targetflow and are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

Your Content

You retain ownership of any content you submit to our services. By submitting content, you grant us a non-exclusive, royalty-free license to use, process, and display your content as necessary to provide our services. You represent that you have the right to submit such content.

7. Data and Privacy

Our collection and use of your personal information is governed by our Privacy Policy. By using our services, you consent to the collection and use of your information as described in our Privacy Policy. You are responsible for ensuring that any data you provide complies with applicable privacy laws.

8. Service Availability

While we strive to provide reliable service, we do not guarantee that our services will be available at all times. We may experience downtime for maintenance, updates, or technical issues. We are not liable for any interruptions or unavailability of our services.

9. Termination

Termination by You

You may terminate your account at any time by following the cancellation process in your account settings or by contacting us directly. Upon termination, your right to use our services will cease.

Termination by Us

We may terminate or suspend your account immediately, without prior notice, if you violate these terms or engage in conduct that we determine is harmful to our services or other users.

10. Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or secure.

11. Limitation of Liability

To the maximum extent permitted by law, Targetflow shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services. Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim.

12. Indemnification

You agree to indemnify and hold harmless Targetflow, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our services, your violation of these terms, or your infringement of any third-party rights.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be resolved in the courts of California.

14. Dispute Resolution

Any disputes arising from these terms or your use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. You waive any right to a jury trial or to participate in class action lawsuits.

15. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any material changes by posting the updated terms on our website and updating the "Last updated" date above. Your continued use of our services after changes constitutes acceptance of the new terms.

16. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

17. Contact Information

If you have any questions about these Terms of Service, please contact us at:

18. Entire Agreement

These Terms of Service, together with our Privacy Policy, constitute the entire agreement between you and Targetflow regarding your use of our services and supersede all prior agreements and understandings.